Support

Get help with implementation, licensing, and product usage.

Use the support form to send product questions, implementation details, and troubleshooting notes so the team can review the right context and respond efficiently.

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Support flow

Share the issue clearly and we will route it to the right team.

Implementation help Ask about integration details, APIs, behavior, and product setup questions.
Licensing guidance Get directed to the right licensing or purchasing information when needed.
Response expectations Provide enough detail up front so the team can respond with more useful help.

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We'll get back to you in 1-2 business days.
Office

Richscripts Inc.

198 Kennedy Street West
Aurora, ON L4G 2L7
Canada

When contacting us about a project, it helps to include your framework or platform, the type of editor workflow you are building, and any deadlines or licensing questions you are working through.

Overview Features Download Pricing Support About us

Trusted by

  • Sony
  • Siemens
  • nokia
  • ibm
  • intel
  • microsoft

25,000 Customers

Rich Text Editor has more than 25,000 customers, and has been sold in over 60 countries.

23 languages are supported, and more are being added.