Contact

Talk with the RichTextEditor team.

Reach out with product questions, licensing needs, or implementation details. We can help direct you to the right team quickly.

Request support View pricing
Reach us

Product, support, and sales conversations in one place.

Technical support Use the support form or email support@richscripts.com for implementation questions.
Sales inquiries Contact sales@richscripts.com for licensing and purchasing questions.
Company location Aurora, Ontario, Canada. Richscripts Inc., 198 Kennedy Street West.
How to reach us

Choose the fastest path for your question.

If you have a product question, implementation issue, licensing question, or general inquiry, the contact options below help route your message to the right team quickly.

  • 1
    Support requests

    Use the support form whenever possible so technical questions include the detail needed for a faster response.

  • 2
    Sales and licensing

    Send pricing, purchasing, and upgrade questions to sales so commercial requests do not get delayed behind technical support.

  • 3
    General inquiries

    Use the general contact address for partnership, company, or non-technical questions.

Support
Availability

Support and sales guidance during business hours.

If you require immediate assistance, you can also use live chat support or email technical support directly. MyLiveChat support is typically available between 9:00 AM and 6:00 PM Eastern Standard Time.

Office details

Richscripts Inc.

198 Kennedy Street West
Aurora, ON L4G 2L7
Canada

If you are contacting us about a project, it helps to include your framework or platform, the type of editor workflow you are building, and any deadlines or licensing questions you are working through.

What to include

Help us respond faster.

  • A
    Product and version

    Tell us which product you are using and, if applicable, which version or integration stack is involved.

  • B
    Project context

    A quick description of your use case or deployment scenario helps us answer more precisely.

  • C
    Desired outcome

    Let us know whether you need troubleshooting, product guidance, pricing help, or rollout recommendations.